The supplier’s counter had a notice promising replacement of defective goods.
Kellan put the written order beneath it.
The counter manager read the heading, looked at the sealed transport tray in Juno’s hands, and said, “We can’t assess a return from a photograph.”
“We brought the part,” Kellan said.
“And the failure record,” Juno added.
The manager looked past them. Marten Rill had come as the workshop witness. An independent engineer nominated through the summit carried the test supervisor’s record. None of them wore an Aegis crest. Kellan wondered whether that made the manager more or less willing to argue.
“This is the wrong counter for a claim.”
“Then show us the right one.”
